FAQ

Legalaut is a legal technology platform designed specifically for South African legal professionals. We provide intelligent document automation, contract management, legal analytics, compliance tools, and e-signature capabilities to streamline your legal workflows and increase productivity.

Legalaut uses intelligent templates and automation to generate legal documents in minutes rather than hours. You select a template, fill in the required fields, and our platform produces a professionally formatted, legally compliant document. Our analytics tools help you track contracts, deadlines, and team performance.

Legalaut is built for South African legal professionals including solo practitioners, law firms of all sizes, corporate legal departments, and legal consultants. Whether you handle a few documents a month or thousands, we have a plan that fits your needs.

Legalaut supports a wide range of South African legal documents including NDAs, employment contracts, lease agreements, service agreements, shareholder agreements, POPIA consent forms, company resolutions, and many more. Enterprise clients can also create custom templates tailored to their specific needs.

Yes. Our Professional plan includes built-in integrations with popular tools such as Microsoft 365, Google Workspace, and major South African practice management systems. Enterprise clients get full API access for custom integrations with any internal system.

Yes, e-signature functionality is included in our Professional and Enterprise plans. Our e-signatures comply with the Electronic Communications and Transactions Act (ECTA) and are legally binding in South Africa. You can send documents for signature directly from the platform.

Yes, we offer a 14-day free trial on both the Starter and Professional plans. No credit card required. During the trial, you'll have full access to all features included in your chosen plan so you can experience the full value of Legalaut before committing.

We offer three plans: Starter at R1,499/month (R1,199/month billed annually), Professional at R3,999/month (R3,199/month billed annually), and Enterprise with custom pricing. Annual billing saves you 20%. Visit our pricing page for full details.

All displayed prices are exclusive of VAT. VAT at 15% will be added to your invoice in accordance with South African Revenue Service (SARS) requirements.

Absolutely. You can upgrade or downgrade your plan at any time, and there are no long-term contracts or cancellation fees. Upgrades take effect immediately with prorated billing, while downgrades apply at the start of your next billing cycle. Your data remains available for export for 30 days after cancellation.

We accept all major credit and debit cards (Visa, Mastercard, Amex), EFT (electronic funds transfer), and debit orders for South African clients. Enterprise clients can also pay via invoice with net-30 payment terms.

All data is hosted in South Africa on secure, locally based cloud infrastructure. This ensures compliance with South African data residency requirements and the Protection of Personal Information Act (POPIA). We use enterprise-grade encryption for all data at rest and in transit.

Security is our top priority. We employ AES-256 encryption at rest, TLS 1.3 in transit, multi-factor authentication, role-based access controls, regular security audits, and penetration testing. Our infrastructure is ISO 27001 aligned and we maintain detailed audit logs of all platform activity.

Starter plans include email support with a 24-hour response time. Professional plans receive priority support via email and phone during business hours (Mon-Fri, 8:00-17:00 SAST). Enterprise clients get a dedicated account manager and 24/7 support with guaranteed SLA response times.

Yes, Legalaut is fully responsive and works on all modern browsers across desktop, tablet, and mobile devices. You can review documents, approve contracts, and sign documents on the go. We also provide a Progressive Web App (PWA) for an app-like experience on mobile.

Yes. All our templates and documents are drafted and reviewed by qualified South African legal professionals to ensure compliance with current legislation. We regularly update our template library when laws change. However, Legalaut is a tool to assist legal professionals - it does not replace legal advice.

Legalaut is fully POPIA compliant. We process personal information only as necessary for providing our services, maintain appropriate security safeguards, and respect all data subject rights. Our platform also includes POPIA-specific tools such as consent form generators, data subject access request templates, and privacy impact assessment frameworks to help your practice remain compliant.

Yes. Our e-signatures comply with the Electronic Communications and Transactions Act 25 of 2002 (ECTA) and are legally recognised in South Africa. Each signature includes a full audit trail with timestamps, IP addresses, and signatory identification. Note that certain documents (such as wills) still require wet-ink signatures under South African law.

You retain full ownership and intellectual property rights over all documents you create on the platform. Legalaut has no claim to your content. You can export and download your documents at any time in multiple formats including PDF, DOCX, and HTML.